Getting Help & Support
This website contains extensive documentation about how to use Icon Map Pro's capabilities, and how to get started. If you feel there's something missing, or not up to date, please let us know.
Before contacting support, we recommend you check the Frequently Asked Questions (FAQ) to see if your question has already been answered.
For license activation, please check the License Activation page for further information.
We are aware of a Microsoft issue preventing some users from being assigned licenses. Please check the License Activation page, and then contact us at support@tekantis.com if you continue to have difficulties.
If you believe you have found a bug with Icon Map Pro, we suggest checking whether your issue has already been resolved with the latest version of Icon Map Pro available to download from the releases page. Ensure you follow the instructions to put Power BI Desktop into Developer Mode to ensure the correct version of the visual is loaded, as otherwise the current version in AppSource automatically overrides visuals imported from files. If you are still having issues, please do contact support.
For Icon Map Pro support, please email support@iconmappro.com